Privacy Policy

Effective date: 2026-02-11

This Privacy Policy explains how AVA (“we”, “us”, “our”) collects, uses, shares, and protects personal information when you use our website, contact us, or request services across AVA Property, AVA Space, AVA Construction, AVA Restore, and AVA Smart.

1) Who is responsible for your data?

The data controller (or equivalent responsible entity) is Five One Four LivTech Pvt. Ltd., with registered address WeWork Eldeco Centre, Malviya Nagar, Eldeco Centre, Block A, Shivalik Colony, Malviya Nagar, Delhi, DL 110017. You can contact us at fiveonefourlivtech@proton.me.

2) What we collect

3) How we use information

We typically use personal information to:

• Respond to enquiries and provide customer support.
• Prepare proposals, scopes, timelines, and project documentation.
• Coordinate service delivery, scheduling, and on-site execution.
• Send operational updates (e.g., confirmations and status messages).
• Improve the Site, our processes, and service quality.
• Comply with legal obligations and enforce our terms.

4) Legal bases (where required)

If your jurisdiction requires a legal basis (for example, the EEA/UK), we rely on one or more of the following: performance of a contract, legitimate interests (such as improving services and preventing fraud), consent (for optional cookies and certain marketing), and compliance with legal obligations.

5) Sharing and disclosures

We may share information with:

• Service providers (e.g., hosting, email, CRM) who process data on our instructions.
• Professional partners involved in your request (e.g., licensed engineers, legal advisors) where you ask us to coordinate introductions or workflows.
• Authorities if required by law, regulation, or legal process.
• Business transfers in the event of a merger, acquisition, or reorganisation (with appropriate safeguards).

We do not sell your personal information.

6) International transfers

If we transfer information internationally, we take steps to protect it using appropriate safeguards (such as contractual protections), in line with applicable law.

7) Data retention

We keep personal information only as long as necessary for the purposes described in this Policy, including to meet legal, accounting, or reporting obligations. Retention periods vary based on the type of information and the context of your relationship with us.

8) Security

We use reasonable administrative, technical, and organisational measures designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9) Your rights and choices

Depending on your location, you may have rights to:

• Request access to personal information we hold about you.
• Request correction, deletion, or restriction of your information.
• Object to certain processing (including marketing in some cases).
• Request portability of your information.
• Withdraw consent where processing is based on consent (for example, optional cookies).

To make a request, contact fiveonefourlivtech@proton.me. We may need to verify your identity before responding.

10) Marketing communications

If we send marketing communications, you can opt out at any time by using the unsubscribe link (where available) or by contacting us. Operational messages about active projects or support requests are not marketing.

11) Cookies and tracking

We use cookies and similar technologies. Some are essential, while others are optional and depend on your preferences. You can manage preferences any time: open cookie settings. For more details, see our Cookie Policy.

12) Children’s privacy

The Site is not intended for children. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided us personal information, contact us so we can take appropriate action.

13) Updates to this Policy

We may update this Policy from time to time. The updated version will be posted on this page with a new effective date.

14) Contact

Questions about privacy can be sent to fiveonefourlivtech@proton.me.

This policy is a general template and should be reviewed by qualified legal counsel to ensure it fits your services, data flows, and jurisdictional requirements.